Returns and Refunds

We want you to be happy with your order. Here is exactly how returns and refunds work.

Damaged, faulty or wrong items

If something arrives damaged, does not work, or is not what you ordered, email us within 30 days of delivery at admin@scalpelstore.com with your order number and a photo of the problem. We will send a replacement or refund you, and you will not need to send the item back.

Changed your mind

You can return unused items within 30 days of delivery.

• Blades and scalpels must be in their original, unopened packaging. For safety and hygiene reasons we cannot accept opened blade packs.
• Email us first with your order number and the items you want to return. We will reply with the return address.
• Return shipping is paid by you, and we recommend a tracked service.

Refunds

Once we receive and check your return, we refund the item price to your original payment method (PayPal or card). Refunds usually appear within 5 to 10 business days, depending on your bank.

Cancelling an order

If your order has not shipped yet, email us and we will cancel it and refund you in full.

Questions

Write to admin@scalpelstore.com and we will help.